Loading...

Introduction

Friendly Auto Care is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or use our automotive services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website
  • Call or email us for service inquiries
  • Visit our workshop
  • Request a quote or book a vehicle service
  • Subscribe to updates or promotional information

The information we may collect includes:

  • Full name
  • Phone number
  • Email address
  • Vehicle details
  • Service history information
  • Any other information you choose to provide

We may also collect limited technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on our website

How We Use Your Information

We use the information we collect for purposes including:

  • Responding to enquiries and customer requests
  • Booking and managing vehicle services
  • Providing automotive repair and maintenance services
  • Sending service updates or appointment reminders
  • Improving our website and customer experience
  • Complying with legal and regulatory requirements

We will only use your information for the purpose for which it was collected or a closely related purpose.

Disclosure of Personal Information

Friendly Auto Care does not sell, rent, or trade your personal information.

However, we may disclose your information to:

  • Service providers assisting us in operating our business
  • Automotive parts suppliers when necessary for repairs
  • IT and website hosting providers
  • Legal authorities when required by law

All third parties handling your information are expected to maintain appropriate privacy and security standards.

Cookies and Website Data

Our website may use cookies or similar technologies to improve your browsing experience.

Cookies help us:

  • Understand how visitors use our website
  • Improve website functionality
  • Enhance user experience

Data Security

We take reasonable steps to protect your personal information from:

  • Loss
  • Misuse
  • Unauthorized access
  • Disclosure or alteration

However, while we strive to protect your information, no method of electronic transmission or storage is completely secure.

Access and Correction of Personal Information

You have the right to request access to the personal information we hold about you.

If any of your personal information is inaccurate or outdated, you may request corrections by contacting us.

Third-Party Links

Our website may contain links to external websites. Friendly Auto Care is not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any external sites they visit.

Changes to This Privacy Policy

Friendly Auto Care may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Friendly Auto Care

33 Baldock Street

Moorooka QLD 4105, Australia

Phone: 07 3392 7947

Email: friendlyautocaremoorooka@gmail.com